Shipping Policy

1. What are the delivery charges?

Delivery charge varies with each ORDER

We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us to offset logistics costs. The delivery charge may be waived off in some cases, if you shop with us for a minimum predefined value.


2. Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery. In this case, we add a day to the estimated date. Some courier partners is factored in to the delivery dates.


3. What is the estimated delivery time?

We procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product.

  • Product's availability with us.

  • The destination to which you want the order shipped to and location of the Seller.

4. Are there any hidden costs (sales tax, octroi etc) on items sold by LED SHOP INDIA?

There are may be charges like GST, octroi etc. when you make a purchase on The price you see on the product page is exclusive of taxes. Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping our policy. 


5. I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

You can return the item through a third-party courier service. 


6. What do the different tags like "In Stock", "Available" mean?

'In Stock'

Items listed as "In Stock", we will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. 

Sometimes, items have to be sourced from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned.

'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. 

'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.